Call Analysis Specialist ($400, Fully Remote, No Experience)

Intro
We are an online travel agency that sells airplane tickets. We need someone who will listen to our sales agents’ calls and complete simple questionnaires about how they worked and whether they followed our guidelines or not.

The questionnaires are mostly simple yes/no questions, e.g. “Did the agent ask the customer what his preferred airline is? Yes / No”.

Training about the travel industry and about sales is provided.

Responsibilities

Listen to sales calls & read chats/emails with conversations with our customers
Complete questionnaires about these calls/chats/emails
Attend weekly meetings (1-2 per week)

Work Conditions

salary between $350 - $450 depending on your volume and quality of work
fully remote
flexible schedule, no work shift
official employment, paid vacation 28 days per year, salary on your debit card
genuinely happy and positive team, good atmosphere
opportunity to grow into a team leader position (starting salary $600-$800).

Requirements

no experience required
B1 - B2 English at least
you must be available for 1-2 meetings per week at the times we set (usually in the evening 18:00+)

Send your CV to hr@airbusinessclass.com with the title of the job!